This year’s Capture conference integrated three disparate topics: AP Automation, the cloud, and the Super Bowl.
Capture 2012: Imaging to Archive kicked off in San Antonio on Super Bowl Sunday. After the required football party, the major focus turned as always to the development of AP automation capabilities in corporate America. In particular, this year’s conference highlighted the rapid acceptance of cloud-based solutions for capture and management of documents and transactions. [Read more…]
While there are other issues in healthcare payment automation, the focus remains on how to automate the debt remittance process. That was one of my takeaways from last week’s Healthcare Payments Automation Summit in Orlando, Fla., where I led a panel discussion on healthcare remittance processing.
HPAS brings together healthcare payers, providers and third-party processors, as well as leading financial institutions and technology solutions vendors. And the focus these days clearly is automating claims remittance – the capture of paper or electronic information and auto-posting it — and in reconciling capabilities. Their other area of high interest is denial management. Companies want to know what’s paid, what’s not paid, why, and deal with it as soon as possible. [Read more…]
The Healthcare Payments Automation Summit is this week in Orlando, Fla., and I’m pleased to be leading a panel discussion on healthcare remittance processing.
“Why is it so Hard to Sell and Implement Healthcare Remittance Processing: Lessons Learned from Treasury Sales and Lockbox Operations” is the title of the Saturday morning panel, and it will include as panelists several Systemware partners. Graden Hansen is senior business analyst, Enterprise Healthcare & Transaction Services Division, at Fidelity Information Services; Laurie Mascorro is vice president, Treasury Services, and product strategist, at BOK Financial Corp.; and Leslie Reardon is vice president, Treasury Services, at Commerce Bank.
Another Systemware partner will be speaking Saturday morning. Joy Paris-Johnson, vice president and senior product manager at City National Bank Management Advisory Services, will lead a session titled “Selecting the Right Healthcare Information Solution: A Bank’s Perspective.”
HPAS brings together healthcare payers, providers and third-party processors, as well as leading financial institutions and technology solutions vendors. Attendees share ideas and techniques for driving costs and complexity out of payments and accounts payable processes.
Systemware’s remittance processing solution handles more than 17 million transactions a year, giving us a wealth of practical experience from which to draw. At HPAS and events like it, we can share that experience with a larger audience of banks and healthcare providers. At the same time, we learn a lot about selling the solution and implementing it so that customers can take full advantage of its benefits.
Are we finally turning the page? New research on records management by an industry group shows that the volume of paper records is at last decreasing.
Paper records are declining in 41 percent of organizations and increasing at 31 percent, according to the report from AIIM, which represents the enterprise content management industry. AIIM says this is the first time it has measured a net decrease across all sizes of organization.
The AIIM report highlights some other positive trends:
- With best practice records management, legal costs can be cut by a quarter. This would include costs related to audits, legal fees, court costs, fines and damages.
- Resources for records management are increasing. Some 50 percent of organizations are boosting their budgets, compared to the just 14 percent reducing them. Staffing resources are increasing.
- The biggest anticipated spending increases are for system software, while spending on outsourcing is expected to fall. [Read more…]
Looking to 2012, I am excited about the new products and new initiatives designed to help you capture, manage and most importantly quickly find your critical documents and content. Last week, we conducted our annual meetings where we discussed our priority efforts for the year, which I want to share with all of you.
1. Capture
Systemware will continue to focus on our unique abilities not only in document capture, but in the capture of images and application output. We provide you with more ways to capture and organize your critical information than any other provider in the marketplace today. Our approach to image capture, OCR and our innovative validation approach, put us in an even better position to assist you in organizing ALL your content. From paper documents to electronic statements to customer correspondence, there isn’t anything that we can’t capture and then index with our robust indexing technology. All of this allows you to quickly and easily find critical content. [Read more…]
I’m excited about the opportunity to participate in three discussions of medical banking challenges being held at events around the country in the coming weeks.
Medical banking remains a complex — and, for some, daunting – topic, with its many players and processes, and a vocabulary loaded with acronyms. That could explain the ominous titles of some of these panel discussions!
“Why is it so Hard to Sell and Implement Healthcare Remittance Processing? Lessons Learned from Treasury Sales and Lockbox Operations” is the title of the panel I will moderate at the Healthcare Payments Automation Summit, which is set for Jan. 26-28 in Orlando, Fla. Panelists are expected from Fidelity National Information Services, BOK Financial Corp., MediStreams LLC, KliK Technologies Corp., and Commerce Bank. [Read more…]
This year’s Capture conference integrated three disparate topics: AP Automation, the cloud, and the Super Bowl.
