Last week I had the opportunity to take part in a webinar on digital mail and Systemware’s Digital Mail Gateway, our new solution that transforms customer communications and delivers them to digital mail providers.
Statements, bills, invoices, policy information, rewards program updates, declarations pages, proxy statements and annual reports are just some of the communications that can be effectively delivered digitally at a much lower cost than paper.
Information is fed into the Digital Mail Gateway in its existing form. There it’s segmented and packaged for delivery to the digital mail providers. It’s one solution, one point of integration, delivered to all the different channels. [Read more…]
Several upcoming events will give us an opportunity to talk about medical banking and Digital Mail Gateway, our new solution that enables corporations and print and mail providers to transform, package and deliver customer communications to consumers through digital mail providers.
Alan Beaney and I will be in Baltimore for Payments 2012, which runs from April 29 to May 2. More than 2,500 people are expected at Payments, where we’ll talk about digital mail alongside our partner Zumbox. Among the industry’s leading providers, Zumbox has created a digital mailbox for every street address in the country where an exact electronic copy of a paper item is delivered in a secure, central, online environment. [Read more…]
Some businesses are drowning in data, and it’s not just the sheer volume that’s a concern. When different business units have different and incompatible enterprise content management systems, information isn’t as easily shared. Mergers and acquisitions bring their own integration headaches, as do redundant systems, multiple vendors, and shifts from mainframes to distributed operating systems. More than ever, companies are looking for effective content conversion solutions that will help them migrate, store, manage and access large stores of information.
In exploring data conversion, managers tend to focus on five objectives. They want seamless migration. They want it to be fast. They want scalability. They want to improve customer service. And they want to lower their cost of ownership. Some ECM providers like to talk about cheaper, faster and better, but few can deliver all three in the same solution. To be truly effective, a conversion strategy must identify the most efficient ways to migrate documents to formats such as PDF or XML; and when required convert to the new platform quickly and seamlessly without downtime or disruption. [Read more…]
Clarity. That seemed to be the watchword at the panel discussion on medical banking I hosted Monday at TEXPO 2012, the annual treasury management conference hosted by the Dallas Association for Financial Professionals.
Appearing with me were my Systemware colleague Andrea Chiappe and Laurie Masscurro from Bank of Oklahoma Financial. We had a tough act to follow — luncheon speaker Boone Pickens – but we managed to attract an audience of bankers and others interested in “Lessons Learned in Remittance Processing Implementations.”
All three of us talked about clarity, beginning with a bank’s overall goal. That’s to generate a file their customer can post, even though systems vary. Obviously, the cleaner (or clearer) banks can make the end result the better. And for clear communication, we talked about the importance of investing time in learning exactly what medical people are talking about. [Read more…]
These days, Big Data is huge. In news stories, consultant studies and conference sessions, everyone seems to be talking about how the analysis of large amounts of data is going to change our businesses and even our lives. In just a few days:
- Forbes.com said, “The PC changed the world now the Data movement is doing the same.”
- The Motley Fool recommended its “Top 10 Big Data Stocks.”
- CBS News fretted, “In the world of Big Data, privacy invasion is the business model.”
- And tech firms raced to make Big Data-related announcements at the Strata Conference 2012, where speaker after speaker addressed the topic. [Read more…]
Today we are pleased to announce a truly trailblazing product: the Systemware Digital Mail Gateway. This new solution will enable corporations as well as print and mail providers to transform, package and deliver customer communications to consumers through digital mail providers, thus increasing consumer adoption of physical mail suppression substantially reducing print and mail costs.
As the electronic substitution of traditional mail continues to accelerate, we see the emergence of digital postal mail providers as an exciting opportunity to leverage our core capabilities to address the need for secure digital delivery of important documents such as statements, monthly bills, explanation of benefits (EOBs), policy notices, and much more to consumers. [Read more…]
Last week I had the opportunity to take part in a webinar on digital mail and Systemware’s Digital Mail Gateway, our new solution that transforms customer communications and delivers them to digital mail providers.