Records Management

Enterprise Content Management (ECM) picture of large paper stack 131x300Are we finally turning the page? New research on records management by an industry group shows that the volume of paper records is at last decreasing.

Paper records are declining in 41 percent of organizations and increasing at 31 percent, according to the report from AIIM, which represents the enterprise content management industry. AIIM says this is the first time it has measured a net decrease across all sizes of organization.

The AIIM report highlights some other positive trends:

  • With best practice records management, legal costs can be cut by a quarter. This would include costs related to audits, legal fees, court costs, fines and damages.
  • Resources for records management are increasing. Some 50 percent of organizations are boosting their budgets, compared to the just 14 percent reducing them. Staffing resources are increasing.
  • The biggest anticipated spending increases are for system software, while spending on outsourcing is expected to fall. [Read more…]

{ 0 comments }

Enterprise Content Management (ECM) picture of Dan Basso cropped 198x300Looking to 2012, I am excited about the new products and new initiatives designed to help you capture, manage and most importantly quickly find your critical documents and content. Last week, we conducted our annual meetings where we discussed our priority efforts for the year, which I want to share with all of you.

1. Capture

Systemware will continue to focus on our unique abilities not only in document capture, but in the capture of images and application output. We provide you with more ways to capture and organize your critical information than any other provider in the marketplace today. Our approach to image capture, OCR and our innovative validation approach, put us in an even better position to assist you in organizing ALL your content. From paper documents to electronic statements to customer correspondence, there isn’t anything that we can’t capture and then index with our robust indexing technology. All of this allows you to quickly and easily find critical content. [Read more…]

{ 1 comment }

Records management and enterprise content management have a powerful new advocate: President Barack Obama.

His recent presidential memorandum calling on the federal government to modernize its records management makes arguments very familiar to the ECM industry.

“Improving records management will improve performance and promote openness and accountability by better documenting agency actions and decisions,” the memorandum reads. “Modernized records management will also help executive departments and agencies minimize costs and operate more efficiently.”

Documentation, accountability, efficiency. Sound familiar? He’s not finished. [Read more…]

{ 0 comments }

Enterprise Content Management (ECM) picture of Al Griffin and Bruce Murray at ARMA Show 1024x796We joined 3,500 records managers and more than 200 top vendors from around the world in Washington, D.C., for ARMA International’s 56th Conference and Exposition. It was an exciting three days full of educational sessions discussing best practices as well as the opportunity to learn about the latest technologies in document and records management software, compliance solutions, electronic records storage systems, E-Discovery solutions, and much more.

Major themes of the conference included:

  1. Companies are expanding the role and responsibility of records managers to include information governance for all enterprise documents.
  2. Enterprises are struggling to manage vast information stores. They need to keep the important information and discard what they no longer need. Defensible disposition – the process of disposing of unneeded data in a way that will stand up in court as reasonable and consistent — is the latest development for all forms of information governance.
  3. Moving from a paper world to electronic records management presents a myriad of changes. Most companies use separate, non-integrated systems to manage paper and electronic records. They need a fully functioning records management system that can manage both types concurrently.
  4. Microsoft SharePoint requires third-party, robust, Department of Defense (DoD)-certified records management solution add-ons to meet the challenges of enterprise records management.

[Read more…]

{ 0 comments }

Enterprise Content Management (ECM) picture of IMG 0150 1024x768HIMSS 2012 is around the corner, and again, it will include an Interoperability Showcase. New this year? A spotlight on the possibilities of healthcare financial transactions.

Systemware’s Gordon Sellers, who leads our healthcare business, is in the work group planning the financial “node” of the 2012 showcase. For the first time, HIMSS will highlight the role financial transactions play in healthcare administration.

[Read more…]

{ 0 comments }

Enterprise Content Management (ECM) picture of Colorful Files 198x300Today, enterprises and organizations around the globe are charged with creating systems and processes that enable them to be in compliance with various regulations.

Whether it involves privacy in medical records or within the credit card industry, the need to comply has been a rude wake-up call for thousands of companies who believed their records were secure and safe from security breaches. Increasingly hefty fines and harsh penalties are imposed upon organizations that are shown to not be in compliance.

And if your company is like most, your mix of paper files and electronic files is chaotic. They’re scattered across servers, databases, desktops, filing cabinets and offsite warehouses.

Related records are here, there and everywhere, and extricating a specific file can be a journey into the unknown.

[Read more…]

{ 0 comments }